06-15-2008 06:51 PM
I'm trying to restore my data, 'cause it was erased. After 10 password attempts, I lost it all.
Using my desktop manager I can't do it... and I can't use my phone.
How can I resolve that?
06-15-2008 09:47 PM
Yes, you will be able to using desktop manager, providing you has the device software installed aswell.
To check this go to desktop manager > Help > About Desktop Man > Device software [in here you should see the software versions for the device, if its not there, you need to download and install the correct type from your carriers website)
This article may also help:
01-09-2010 08:32 AM
I am really new to this forum stuff, so i am sorry if i have interupted anything!!
About a year ago my uncle gave me his old blackberryy! He gave it to me with its charger and nothing else! I am getting the message that says "JVM Error 513 reset! I dont know why though because i didnt enter the passwrod wrong or a number of times!! :@ But i do no have a lead that connects it to the computer! And when I go on my computer there isnt anything that says desktop manager?? What can i do to fix it?
Plz help!! xx Again i am new to this so sorry if i have done anything wrong!! xx
04-08-2012 02:30 PM
I¨l like to know if you yopu BB erase the 513 software b¨se of the code of key word can you get back the information keeped in your device ? can you tell me how? .
B¨se if you are the owner of the device BB and committed such an error of the key word , it seems to be an a big trouble to get back such information . And the BB company should be have a return of such information as a public service .