12-19-2012 10:44 AM
HI! I just accepted updates to my Blackberry Desktop andnow the whole Blackberry Desktop manager is treating me as if a new. And freaked out as all ALL Photo and video saved on the previous media manager as well as that media manager have gone- Its over 3 years worth of pics and video I have stored on the Blackberry Desktop that was there before the update
Really freaked out as these pics are irrepalcable Would appreciate any advice Thanks
Solved! Go to Solution.
12-19-2012 07:28 PM
Have you checked to see if the pictures are located in your Documents folder by navigating to then on your computer system?
What version of Desktop Software did you update to? Select the [?] is the top right corner and then select 'About BlackBerry Desktop Software'. Version 7.1.0.? or 7.0.0.? or 6.1.0.?
12-20-2012 03:24 AM