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New Member
Posts: 1
Registered: ‎06-05-2013
My Device: 9550
My Carrier: Verizon

Lost contacts during sync

Just sync my 9550 to my macbook pro.    My contacts on my phone seemed to have been moved to a hidden location on the phone.   If I select a number which I have either called or have received, it gives me the option to "view contact". If I click on that choice, I find the original contact information.   However, if I go to the "contacts" icon and open it, there are no contact shown.  

My orginal contact are obviously still stored on the phone, but how do I get them back to the original contact list/icon?

 

Contributor
Posts: 43
Registered: ‎12-18-2012
My Device: 64gb Playbook, Multiple Z10's
My Carrier: Bell

Re: Lost contacts during sync

sometimes we end up with multiple contact lists, whether from a bad sync or restore, a software update or just plain bad luck.

 

They can be stored as *unknown* or as an email list

 

check this article on multiple contact lists out

http://docs.blackberry.com/en/smartphone_users/deliverables/2590/Multiple_address_books_4_6_410246_1...