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BlackBerry® Desktop Software

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New Contributor
hassan01
Posts: 3
Registered: ‎10-08-2012
My Device: blackberry curve 8520
My Carrier: Carephone warehouse (Tmobile)

MY BLACKBERRY WON'T TURN ON, HELLPPP!

Yesterday it was working perfectly, the battery was low so I decided to turn it off, then I tried to turn it back on it wouldn't so I decided to take the battery out but then it would load but stop at a particular part and not fully load so I took the battery out like 5 times, it would do the same thing, I read someone having the same problem here so I downloaded the blackberry desktop software but it didn't do nothing :s now my phone blinks red but it don't load, what so I do?  Please help me.

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BLACKBERRY WON'T TURN ON, HELLPPP!

Have you recently installed any themes or apps on the device?

Try starting the device in Safe Mode and see it reboots completely.

 

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Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877




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New Contributor
hassan01
Posts: 3
Registered: ‎10-08-2012
My Device: blackberry curve 8520
My Carrier: Carephone warehouse (Tmobile)

Re: MY BLACKBERRY WON'T TURN ON, HELLPPP!

so i did the safe mode (took the battery out and holded down the Escape key) but nothing happened,it didnt load or nothing :s what do i do noww????

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: MY BLACKBERRY WON'T TURN ON, HELLPPP!

What did happen? Did the loader progress bar go part way, or what?

 

Can you try Safe Mode again?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
hassan01
Posts: 3
Registered: ‎10-08-2012
My Device: blackberry curve 8520
My Carrier: Carephone warehouse (Tmobile)

Re: MY BLACKBERRY WON'T TURN ON, HELLPPP!

nothing loaded, the screen was just blank

what do i do now?

Please use plain text.