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BlackBerry® Desktop Software

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Mac version of BlackBerry® Desktop Manager KB articles

[ Edited ]

The following is a list of knowledge base articles for the Mac version of BlackBerry® Desktop Manager:


  • KB18769 - System requirements for BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB18770 - Features of BlackBerry Desktop Manager 1.0 (for Mac OS)
  • KB18771 - Installing and removing BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB18776 - How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB19148 - How to synchronize a BlackBerry smartphone with Microsoft Entourage using BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB19150 - How to update or modify applications on a BlackBerry smartphone using BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB19151 - Faster Synchronization and Safer Synchronization options in  BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB19152 - How to synchronize music from iTunes using BlackBerry Desktop Manager version 1.0 (for Mac OS)
  • KB19470 - Unable to Synchronize Mac Desktop Manager with Entourage 2004
  • KB19645 - Media Transfer Protocol (MTP) enabled BlackBerry smartphones are not detected by the BlackBerry Desktop Software for Mac
  • KB16473 - Remove or uninstall BlackBerry Media Sync for Mac computers
  • KB19624 - After the TetherBerry application has been opened, the BlackBerry smartphone is not detected by BlackBerry Desktop Manager version 1.0
  • KB19631 - Groups in Apple Address Book do not synchronize with contact list categories on the BlackBerry smartphone
  • KB19728 - The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is booted into Mac OS X 10.6 64bit mode
  • KB19682 - "Persistent Store Migration Failed" error message is received upon opening BlackBerry Desktop Manager
  • KB19683 - PIN, Home 2, Work 2, and Other field values within the contact list are removed from the BlackBerry smartphone after modifying the contact list entry in Microsoft Entourage
  • KB19636 - "Categories" field in Tasks does not synchronize between Entourage Notes and the BlackBerry smartphone
  • KB19625 - PIN field within the contact list does not transfer to the Address Book on the Mac
  • KB19596 - Synchronization using iCal with read-only calendars generates an incorrect prompt for conflict resolution in future synchronizations
  • KB19621 - Previously synchronized calendar or contact information gets erased from the Mac computer after synchronizing with the BlackBerry smartphone
  • KB19687 - Address Book synchronization completes, however no data is transferred to the BlackBerry smartphone
  • KB19630 - Calendar appointments accepted on the BlackBerry smartphone cannot be edited after synchronizing with iCal
  • KB19629 - Mass storage drives are not mounted after the Macintosh computer awakes from sleep mode
  • KB19640 - BlackBerry smartphone has only one Work/Home phone number after synchronization




*** We will continue to add more as they become available.



Message Edited by FozzyBear on 10-02-2009 09:35 PM



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