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BlackBerry® Desktop Software

New Contributor
Posts: 5
Registered: ‎04-15-2008
My Device: Not Specified

Messenger issues

I tried several times to add contacts to my messenger.  I ended up deleting blackberry messenger and when I tried to reload it from the website it said my device didnt support it?  WTF I just had it now i can't download it because my device can't support it?  Its a Curve 8310 with att.  Any help would be appreciated.
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Messenger issues

To add contacts in BB messengers -> Click Menu -> Add a contact -> Highlight [Use Once] -> Click Menu -> Request by PIN/Request by Email -> enter PIN or email ID.


There shouldn't be any problem is downloading BB IM. Restart your device by pulling battery for 30 sec and reinsert the battery. Then try downloading from http://mobile.blackberry.com


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