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BlackBerry® Desktop Software

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gharrisonmedia
Posts: 1
Registered: ‎04-25-2013
My Device: curve 9320

My BlackBerry Desktop software has refused to start up after installation

Please does anyone have a solution to this problem? I installed it on my laptop that is running on windows 7. It installed successfully but once I run it, it crashes even before it starts up. 

Hall of Famer II
sdgardne
Posts: 49,100
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2072), Playbook (2.1.0.1526)

Re: My BlackBerry Desktop software has refused to start up after installation

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
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