04-25-2013 07:38 AM
Please does anyone have a solution to this problem? I installed it on my laptop that is running on windows 7. It installed successfully but once I run it, it crashes even before it starts up.
04-25-2013 02:15 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.