02-15-2012 10:29 AM
Yeah, I'm with you. I have installed this prior to the release of the playbook os update........ God help me, think like others I'm unfortunately going to have to ditch RIM and their amazing yet unreliable products.
02-15-2012 10:35 AM
It really is too bad. There are so many things I like about it, but little things like all downpoaded apps having to use the limited built-in memory, slow processor, incredibly long re-boot times, the need to re-boot etc. They need a driven manager like 'rest his soul' Steve J.
02-15-2012 10:59 AM
I got it to work fine but the switch from Intelisync removed the option to sync calendar items in a range of dates. For example I would sync 30 days in past plus the future so I could see my last month for reference. That is gone now. It is either everything (the past forever and future) or only in the future and it deletes past items. RIM would be well advised to allow users to save a range past items without it having to be every past item forever. It is important to us and saves device space.
02-15-2012 11:07 AM
Update downloaded with no problems. Update process no problems. When it came to sync (mobile calendar, notes, adrress book, tasks with MS Outlook 2010) - showing the progress untill it is almost done and then get suspended with the information 'Preparing sync preview'. Software is stopped and mobile is blocked. Exactly the same as it connected either via BT or USB. (Windows 7 Home Premium with all updates, BB 9800 Torch with all updates). Nothing can be done but killing the process in windows task manager.
Any sugestions what to do to make it works?
02-15-2012 11:26 AM
When I installed it (XP Pro) I too had a preparing view screen. I just let it go for about 10 minutes and it finally completed. Deleted all my past calendar items, but it did finish. Maybe just let it run and see. I also re booted after installation because of other errors and it is working correctly, I just don't like it.
02-15-2012 12:30 PM
Although I removed Desktop Software version 126.96.36.199 (including all my settings option) via the Control Panel, restarted the computer and re-installed version 6 that worked well before the upgrade to 188.8.131.52, when I try to run the installed version 6 and it fails with a request to send an error report to Microsoft and I look ant the content of the error report, it contains 184.108.40.206 as the product version number -- there should be nothing left of version 220.127.116.11 on my computer.
Does this imply that the BlackBerry Desktop Software does not get removed properly by the Wizard?.
This unnecessary problem is wasting time and has become a source of irritation.
02-15-2012 12:36 PM
I too miss the date range for the Calendar sync... unless there's some way to do it with the filters.
I let it run a long time twice and ended up have to shut it down from Task manager since it wouldn't cancel itself.
Get to Preparing Preview and then just hangs...
02-15-2012 01:04 PM
It is really shame on RIM that they have come with an upgrade with problems.....I had doenloaded the new DM 7 today and faced the problem....SO decided to roll back to v18.104.22.168....
So remove the DM 7 thru the Control Panel....reboot the computer....then visit.http://www.blackberryforums.com/rim-software/25338
It worked with me....So I hope it will work for you.......
02-15-2012 02:06 PM
I let the Desktop Manager sit and continue to sync. After about 30 minutes a new dialog box appears indicating there are conflicts. Because this is a new process for the software, it will take longer to process the first time (hopefully).