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BlackBerry® Desktop Software

Trusted Contributor
Posts: 181
Registered: ‎06-25-2008
My Device: 8320, 8120

Re: No option for Outlook

[ Edited ]

As stated earlier, Desktop Manager 4.3 and higher do not support Outlook 2000 - you will need to downgrade to 4.2 sp2 or lower to synchronize with it.  If you are using a version of Outlook that is higher than 2000 and Desktop manager 4.3 perform the following if you are missing the Outlook option when selecting applications to synchronize with:


Windows XP - go to start, run, type cmd and hit enter

Windows Vista - go to start, programs, accessories, right-click command prompt and select run as administrator


In the command line window type the following:


cd "C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector"

regsvr32 MsOutlookConnector.fil



If that doesn't work, try following this KB for additional help:


Unable to choose Microsoft Outlook as a translator



Message Edited by Bolder on 06-27-2008 08:35 PM
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