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BlackBerry® Desktop Software

New Member
Posts: 1
Registered: ‎11-19-2012
My Device: Bold 9900
My Carrier: None

Organizer Sync

I would like to use my Bold 9900 without the mobile service as a as a music, storage and organizing device. 


For the organizer, I want to synchronize my Outlook calendar, contacts, memos and tasks with it.


I have disabled wireless sync on my Bold and turned wireless off.


When I go to the Desktop software under Organizer, it will no allow me to configure the sync (the Configure link is disabled).

It says "(not available)" in front of the Contacts, Tasks, Memos and Calendar, and will not allow me to select any of them by clicking on the check box next to it.


Not sure what the problem is. Help!!



Hall of Famer II
Posts: 55,828
Registered: ‎11-28-2008
My Device: PRIV (5.1.1), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Organizer Sync

Hi and Welcome to the Community!


Please check this for version compatibility:

  • KB12268Synchronization support for BlackBerry Desktop Software for Windows

If you need older versions of the Desktop Software, you can get them here:

Good luck!

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Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700
My Carrier: vodafone

Re: Organizer Sync

did you try re-installing again the desktop manager ? cause that really odd