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New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 9360
My Carrier: Virgin Canada

Oulook 2010 issue

I just upgraded to Outlook 2010 (WIndows 8).  When I try to set up Blackberry desktop software to sync the calendar, I get an error saying that it isn't supported.  Blackberry knowledge base article KB12268 says that it is.  It seems to work for contacts; just not for the calendar.  Has anyone else run into this?

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Posts: 50,753
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
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Re: Oulook 2010 issue

Hi and Welcome to the Community!

Please also refer to this KB:

  • KB32926 Support for BlackBerry Desktop Software on Microsoft Windows 8

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss your exact situation...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!




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New Contributor
Posts: 3
Registered: ‎11-22-2012
My Device: Curve 9360
My Carrier: Virgin Canada

Re: Oulook 2010 issue

I have followed all the steps in KB32926 and still get an eror saying "The organizer's applications are not supported".  (WIndows 8/Outlook 2010/Blackberry Desktop Software 7.1).  According to RIM, Outlook 2010 IS a supported application. I have also started fresh by un-installing the Blackberry software re-booting the computer and doing all the steps, but still cannot get Blackberry software to communicate with the calendar, although it works fine for contacts.  ?????????????????????????  Anyone have any ideas?