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Contributor
Posts: 11
Registered: ‎10-25-2008
My Device: Not Specified

Outlook Syncronization

I am unable to syncronize from my BB Curve calendar to MS Outlook using the USB connection.  It will sync from MS Outlook calendar to my BB but not from my BB to MS Outlook calendar.  When attempting I receive a message that there are duplicate records found on the device.

Your help is appreciated.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Outlook Syncronization

Hi and welcome to the forums.

Get a good backup to the BB first.

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04950&sliceId=SAL_Pub...

 

Sync the calendar one way to the device calendar, and you should be fine.

Don't forget to change the sync options back when finished.

Thanks,

 

If you need more info please ask!  If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks  

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

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Contributor
Posts: 11
Registered: ‎10-25-2008
My Device: Not Specified

Re: Outlook Syncronization

The above did not work.  I have tried everything I can think of.  Is there a number to call Blackberry directly?
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Outlook Syncronization

Hi, what exactly happened when you tried to sync? Error messages?

Please let me know.

Thanks,

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 11
Registered: ‎10-25-2008
My Device: Not Specified

Re: Outlook Syncronization

"Duplicate Records Found on The Device".

Highlighted
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Outlook Syncronization

Here you go:

 

Rim this is their toll free #: 877-255-2377 

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter