09-08-2012 02:50 PM
I am running Desktop Manager 18.104.22.168.
I backed up my PB and an upgrade to 22.214.171.1248 wiped out all the data and apps on my PB.
When I try to restore, the backup file is not listed for me to select to restore. Backup path is correct.
Thank you in advance!
09-08-2012 03:21 PM
09-08-2012 03:38 PM
I (believe I) was on DM 126.96.36.199 and 2.x of the OS when I started. I don't upgrade often so don't know for sure.
Looking at the folder timestamps I think you might have found the root of the problem. Do I need to re-install DM 6 and try and do the restore?
09-08-2012 03:40 PM
09-08-2012 03:43 PM
09-08-2012 03:58 PM
What you say makes sense (about restoring to an older OS).
You just reminder me of something else though. The extension of my backup is bbb which I believe is the new DM 7.x file format. This means that I must have backed up from a previous DM 7.x version.
Surely one DM 7.x backup is compatibilty with another DM 7.x?
09-08-2012 04:19 PM
09-08-2012 11:52 PM
I was actually able to open up the bbb file w/ 7-zip, however, I don't know what to do with the contents. I couldn't open up any of the included TAR files.
I re-installed BlackBerry Desktop Software 188.8.131.52 and now at least I get the list of backups. When I select my backup though it says 'The selected backup file might be corrupted.'.
I also have BlackBerry Desktop Software 184.108.40.206. I'll give that a whirl to see if it works although I am pessimistic as newer 6.x versions should be able to open up earlier 6.x backups.
09-08-2012 11:57 PM