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New Member
Posts: 1
Registered: ‎11-15-2008
My Device: Blackberry Bold 9900
My Carrier: Vodafone

PLEASE HELP - Unable to restore all messages from my backup file (.bbb) - 21800 messages and I need them all

Hi.

This is not the first time I encountered this issue. The backup file itself is 18.5MB in size. The critical stuff is my 21800 messages (emails for 7 different email accounts). Whenever I do a restore, the DM only reads 13859 messages and unfortunately not in reverse order. So I end up with no emails for the last 7 months! BIG PROBLEM for me! I have done a selective restore. I have done a complete wipe and then a full restore (no success), then deleted all data and tried a selective restore and only selected the messages (still only around 13,500 messages).

 

There appears to be a limitation around the 13500 mark for messages.

 

PLEASE, PLEASE, PLEASE help.