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New Member
Posts: 2
Registered: ‎04-23-2008
My Device: Not Specified

Pocket Mac Error

Hi,

 

I have a new Blackberry Pearl 1120 for  T-Mobile, and I downloaded Pocket Mac since I run on Mac. Everytime I try to sync my Blackberry, I get an error that says, "No Device Found" I know my Blackberry is connect to the comp. cuz I can see a file icon and access the files, but I want to use Pocket Mac to get all my contacts and stuff in. Do I need to unlock a password or allow a outside connection on my Blackberry?

Regular Contributor
Posts: 78
Registered: ‎04-01-2008
My Device: Not Specified

Re: Pocket Mac Error

You will need the latest Driver update for PocketMac to support the BlackBerry 8120. File can be found at https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

Select Pocket mac from the drop down and then you will see "PocketMac Driver update -- DriverUpdate.dmg"

Download and install

New Member
Posts: 1
Registered: ‎04-29-2008
My Device: Not Specified

Re: Pocket Mac Error

Hi everyone,

I´ve experienced the same more or less. I have an iMac with Leopard and a Blackberry Pearl 8120. PocketMac SyncManager version 4 (I´ve just installed the last version) and in the display the device is not detected and when I try to synchronize, I obtain the following message:

 

[03:47:47.627] Unable to connect to BlackBerry (error 1); skipping.

 

In your link there´s only the version I´ve downloaded of Pocket Mac. Any other Idea of what to do?

When I plug the Blackberry to the Mac, the device detects it´s connected to a computer.

 

Thanks 

New Contributor
Posts: 2
Registered: ‎04-29-2008
My Device: Not Specified

Re: Pocket Mac Error

yes, I'm having the same problems as well.  The driver update does not help and if I download the program itself from the website I cannot open it (disk images failed to load).  I just got the blackberry curve.

I keep going to circles to to avail.

Hopefully someone can help??? 

New Member
Posts: 1
Registered: ‎04-30-2008
My Device: Not Specified

Re: Pocket Mac Error

Go to PocketMac's site to their support and ask them for the lastest driver to install on your Mac.

http://www.pocketmacsupport.net

 

They had one for me a couple weeks ago for the 8330. Simple little download and install on my Mac and works just fine now. 

New Member
Posts: 2
Registered: ‎04-23-2008
My Device: Not Specified

Re: Pocket Mac Error

Ok, thank you to the last post. Hopefully that will work, as I said, I tired downloading the driver update they had on the blackberry website that came with pocketmac, but that did no good
New Contributor
Posts: 2
Registered: ‎04-29-2008
My Device: Not Specified

Re: Pocket Mac Error

Finally got it to work.  Downloaded the program and driver from blackberry.com.  Installed the program and instead of restart at the end of the install i clicked continue and opened the driver to install and restared at the very end of installing both.  For whatever reason, seemed to work in this order.

Took me a few hours to figure out that restarting inbetween didn't work.

hope this helps others