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carolusblk
Posts: 1
Registered: ‎04-08-2014
My Device: 9720

Problem with resorting

Hello all, 

 

a couple of weeks back my BB (9790) was stolen. Luckily i've made a backup of the data.

 

I recently received a new BB (9720) and did a restore of the data that was on the previous backup and activated the device on our company BB server.

 

This weekend however I came to realise a lot of contacts had not been copied over to the new Blackberry.

 

When I look up that amount of data in the restore data from  Select data to restore\ select device data and settings\ I can see that in my original backup I had 4534 contacts in my Address book. Backing up my phone today I see that there are only 3050 contacts remaining. Thus missing 1500 or 30%.

 

How can I make sure to recoup the previous 4534 contacts. 

 

thanks,

 

Charles

 

 

 

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