06-08-2011 02:19 PM
Does anyone know whether or not it's possible to backup your BlackBerry device using Desktop Manager, and then read that information from your computer?
For instance, is it possible to run a backup of your BlackBerry to your laptop, and then access your contacts on that laptop from the backup files? Are backups open or encrypted? Etc.
Thanks for your help!
06-08-2011 08:53 PM
06-09-2011 08:57 AM
The purpose of my question was regarding a situation during a phone change (moving from an existing phone to a new phone) where a restore either fails or isn't possible.
For example, you backup your BlackBerry. Then let's say you drop it in a lake. Then you aquire a new phone (a new BlackBerry that fails to restore contacts for some reason, or a non-BlackBerry device). If that backup can't be accessed manually.... if you can't see or access the data on your computer... then it turns out to be quite a useless backup.
I had a client lose all his contacts recently even though he had been regularly backing up his BlackBerry. I'm having a hard time explaining why he can't even see his backed-up phone numbers to re-enter them on his new phone. I believe RIM should take a look at this situation. I don't believe it to be super-common, but I also know that it isn't ultra-rare.
Thanks again for the feedback! I'll look into some parsers when I can.
06-09-2011 11:45 AM
06-10-2011 10:32 PM
07-03-2011 03:27 AM
Is there any way I can get access to that program? I have a 8130 pearl with disconnected service from Verizon. I had to switch to a much cheaper service & phone when I lost my job. I kept putting off transfering the data (manually) from the phone. One day the screen stopped working and the battery stopped charging. I have a backup. I was hoping to be able to at least read the address book. Also had some really important MEMO/NOTEBOOK files.
Hope you can help...
07-03-2011 07:09 AM
07-03-2011 09:33 AM
I would like to be able to see the contacts I've got stored in my phone on my laptop. I use Open Office rather than Microsoft so I don't have Outlook on my laptop. I use gmail for my emails. So where can I syncrhonise my contacts details to in a form where I can read it, if for example my phone gets stolen and I haven't got another phone yet to transfer the data to?
10-12-2011 02:05 PM - last edited on 10-12-2011 02:15 PM by Chronos
hi, i am in a position where my blackberry has gone back to my ex employers, and now I can't read the backed up data on my laptop. May I ask for a copy of your macro please ? many thanks. <Personal Content Removed> cheers, Brian.