02-28-2012 06:30 PM
I down loaded 6.01 DTM. Ihav a BB Curve 9330 and software bundle 5.0 on the phone. In the intial setup of the organizer i check on Calendar and Address Bokk. when configuring the device. The calendar is intiated with Microsoft outlook but the address book says not installed. Every time i go thru the setup it does not save the address book and will not sync.....i"ve pulled my hair out. Am i missing something?
03-02-2012 06:06 PM - edited 03-12-2012 07:47 AM
This KB article should help you with the Address Book not Installed showing in the BlackBerry® Desktop Software.
BlackBerry Desktop Software displays address book or calendar as not installed within Organizer. www.blackberry.com/btsc/KB23978
03-06-2012 01:26 PM - edited 03-12-2012 07:46 AM
Try this link. www.blackberry.com/btsc/KB23978
Please let me know if you are still unable to view it.
03-07-2012 08:44 PM
I followed the the link compltely and it worked. The address book is recognized but syncronization does not complete. error encountered, error code 0x80040fb3...wow. This is where i was at 2 weeks ago when the new software was updated. Anythoughts?
03-08-2012 09:22 AM
This KB article should help you with the synchronization error.
"Error encounter. Error code – 0x80040fb3. Check documentation” appears during a wired synchronization with the BlackBerry Desktop Software www.blackberry.com/btsc/KB14818
Hope this helps.