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New Contributor
Posts: 4
Registered: ‎02-21-2012
My Device: Curve 9330

Select organizer Data to synchronize

I down loaded 6.01 DTM. Ihav a BB Curve 9330 and software bundle 5.0 on the phone. In the intial setup of the organizer i check on Calendar and Address Bokk. when configuring the device. The calendar is intiated with Microsoft outlook  but  the address book says not installed. Every time i go thru the setup it does not save the address book and will not sync.....i"ve pulled my hair out. Am i missing something?

 

Thanks

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Select organizer Data to synchronize

[ Edited ]

Hi JKB1646,

This KB article should help you with the Address Book not Installed showing in the BlackBerry® Desktop Software.
BlackBerry Desktop Software displays address book or calendar as not installed within Organizer. www.blackberry.com/btsc/KB23978

 

Thanks.


-FS


 


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New Contributor
Posts: 4
Registered: ‎02-21-2012
My Device: Curve 9330

Re: Select organizer Data to synchronize

The link you suggested to solve my issues is unavailable to me. I do not have authorization to view. Can you post the instructions?

 

Thank you

 

JKB

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Select organizer Data to synchronize

[ Edited ]

Hi JKB1646,

Try this link. www.blackberry.com/btsc/KB23978

Please let me know if you are still unable to view it.

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 4
Registered: ‎02-21-2012
My Device: Curve 9330

Re: Select organizer Data to synchronize

I followed the the link compltely and it worked. The address book is recognized but syncronization does not complete. error encountered, error code 0x80040fb3...wow. This is where i was at 2 weeks ago when the new software was updated. Anythoughts?

JKB

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Select organizer Data to synchronize

Hey JKB1646,

 

This KB article should help you with the synchronization error.
"Error encounter. Error code – 0x80040fb3. Check documentation” appears during a wired synchronization with the BlackBerry Desktop Software www.blackberry.com/btsc/KB14818

 

Hope this helps.

 

 


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
Posts: 4
Registered: ‎11-12-2009
My Device: 8530, DM 5.0.0.973

Re: Select organizer Data to synchronize

I am having the same problem, but could not open either link. IS there another way to see the resolution?

 

SL

 

Thank you,
SL