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New Member
Posts: 2
Registered: ‎04-21-2012
My Device: blackberry bold 9700
My Carrier: Vodafone India

Software Update ... How long does it take ?

I use a bold 9700 and finally i gave in to the pressure of upgrading my software..... and its been a nightmare so far...its stuck bang in the middle and its just not showing any progress for the last one hour... i am already 2 hours into it... what should i do ? Quite disgusted and just hope that i can retrieve the data... 

Posts: 90,600
Likes: 23,976
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update ... How long does it take ?

And, I hope you performed a device backup before proceeding.

 

Honestly, on the 9700 I would NOT recommend upgrading to OS6. It just doesn't work well on the 9700, you'll find it sluggish and often not working well.




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New Member
Posts: 2
Registered: ‎04-21-2012
My Device: blackberry bold 9700
My Carrier: Vodafone India

Re: Software Update ... How long does it take ?

Hi J Sanders,

well now i avoided it for the longest time but by bbm started giving me a lot of issues and i thought of upgrading the software.. but neways the progress shows that backup has been completed but the problem is the next stage which is 'install' is stuck at 'downloaded modules 264 out of 502' and this hasnt changed for sometime... should i unplug it ? Thanks...
Posts: 90,600
Likes: 23,976
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software Update ... How long does it take ?

After at least an hour ON that same module, I would disconnect or cancel.

Otherwise, it could take 2-3 hours for the entire upgrade.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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