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Trusted Contributor
Posts: 241
Registered: ‎06-01-2011
My Device: PlayBook, Z10
My Carrier: Telus Mobility

Some Data Wasn't Backup Up

Greetings,

 

Every time I run backup, I get the following error:

 

Some of your data wasn't backup up.

Some data is not included in the backup file.

 

Data TypeEntries
Word Substitution1/3

 

Any ideas on what wasn't backup up, and how I can fix it?

 

Thanks,

Shane.

 

BlackBerry Desktop Software 6.1.0.35

Z10 STL100-3 (version 10.3.1.2708)
LTE Playbook (version 2.1.0.1917)
Posts: 90,137
Likes: 23,900
Solutions: 6,154
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Some Data Wasn't Backup Up

It's a known issue, with no known resolution as of now.

KB24418 Performing a backup of data on the BlackBerry Style 9670 smartphone is unsuccessful due to word substitution database




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