Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
jmg62699
Posts: 4
Registered: ‎01-22-2009
My Device: Not Specified

Storm USB communication interface problem

My problems started in this thread. I uninstalled PocketMac and installed the trial version of Missing Sync.

Mac OS 10.5

On my BB:

Media Card Support: On

MTP: on

Mass Storage Mode Support: on

Enable Mass Storage Mode when Connected: on

 

When I connect the BB with the Mac, the BB begins charging and the drives Blackberry 1 and Blackberry 2 appear on the desktop (and when I was attempting to use PocketMas it always showed "available").  But when I try to sync it, I get the following errors:

 

124 {
    date = 20090124T203842;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
216 {
    date = 20090124T203842;
    function = "-[MainWindowController startSync]";
    message = "Starting sync at 1/24/09 8:38 PM...";
    sourceFile = "MainWindowController.m";
    sourceLine = 4277;
    type = 3;
}
269 {
    date = 20090124T203842;
    function = "-[BlackberryUSBDevice openUSBInterface:vendor:smileytongue:roduct:]";
    message = "Error communicating with device. USBInterfaceOpen failed (e00002c5).";
    sourceFile = "BlackberryUSBDevice.m";
    sourceLine = 403;
    type = 2;
}
303 {
    date = 20090124T203842;
    extra = "StackCrawl v1.0.3 i386\n";
    function = "-[MainWindowController performSyncOnNewThread:]";
    message = "Synchronization cancelled due to error. Could not connect to device.";
    sourceFile = "MainWindowController.m";
    sourceLine = 4198;
    type = 2;
}
124 {
    date = 20090124T203939;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
247 {
    date = 20090124T203939;
    function = "-[MainWindowController awakeFromNib]";
    message = "Application started on 1/24/09 8:39 PM (version 1.0.3, build 75)";
    sourceFile = "MainWindowController.m";
    sourceLine = 385;
    type = 3;
}
261 {
    date = 20090124T203939;
    function = "-[MainWindowController setBackgroundAppLoginItem:]";
    message = "An error occurred while configuring the background application.";
    sourceFile = "MainWindowController.m";
    sourceLine = 2691;
    type = 1;
}
124 {
    date = 20090124T203948;
    function = LogSeparator;
    sourceFile = "Log2.m";
    sourceLine = 205;
    type = 11;
}
216 {
    date = 20090124T203948;
    function = "-[MainWindowController startSync]";
    message = "Starting sync at 1/24/09 8:39 PM...";
    sourceFile = "MainWindowController.m";
    sourceLine = 4277;
    type = 3;
}
269 {
    date = 20090124T203948;
    function = "-[BlackberryUSBDevice openUSBInterface:vendor:smileytongue:roduct:]";
    message = "Error communicating with device. USBInterfaceOpen failed (e00002c5).";
    sourceFile = "BlackberryUSBDevice.m";
    sourceLine = 403;
    type = 2;
}
303 {
    date = 20090124T203948;
    extra = "StackCrawl v1.0.3 i386\n";
    function = "-[MainWindowController performSyncOnNewThread:]";
    message = "Synchronization cancelled due to error. Could not connect to device.";
    sourceFile = "MainWindowController.m";
    sourceLine = 4198;
    type = 2;
}
 

Please use plain text.