02-18-2013 06:40 AM
Hi, from the last Blackberry Desktop update, virtually every time I sync my Bold 9700 with my Microsoft Entourage 2008 on a MAC it does something different. Sometimes reverts to an old contacts list, sometimes blanks the entire calendar. It's now taken to syncing some of the calendar items, but not all. It now won't download from the Entourage on the MAC to the Blackberry. Previously it all worked fine and there were no problems. Any thoughts? I've tried for nearly half a day to find stuff out from the Blackberry site, but all it wants to do is sell you a Blackberry 10!
03-12-2013 03:08 PM
Please complete the steps in the following article:
Perform a "Forget Device" to reset synchronization history on a Mac based computer. http://bbry.lv/YYm7CD
Test syncronization a few more times once again to see if you experience the same issues.
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