Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
Posts: 3
Registered: ‎01-17-2011
My Device: Bold
My Carrier: Vodafone

Sync Bold 9700 calendar with Entourage 2008 on a MAC

Hi, from the last Blackberry Desktop update, virtually every time I sync my Bold 9700 with my Microsoft Entourage 2008 on a MAC it does something different. Sometimes reverts to an old contacts list, sometimes blanks the entire calendar. It's now taken to syncing some of the calendar items, but not all. It now won't download from the Entourage on the MAC to the Blackberry. Previously it all worked fine and there were no problems. Any thoughts? I've tried for nearly half a day to find stuff out from the Blackberry site, but all it wants to do is sell you a Blackberry 10!

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Sync Bold 9700 calendar with Entourage 2008 on a MAC

Hello Virtuad,

 

Please complete the steps in the following article:

 

Perform a "Forget Device" to reset synchronization history on a Mac based computer. http://bbry.lv/YYm7CD

 

Test syncronization a few more times once again to see if you experience the same issues.

 

Thank you. 


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!