Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Posts: 1
Registered: ‎05-06-2013
My Device: Bold 9790
My Carrier: Vodacom

Sync Outlook 2010 with Blackberry desktop

When i do a sync between outlook 2010 and Blackberry bold 9790, the time of an appointment changes in Outlook for no reason, or the appointment dissapears in Outlook calendar. Any suggestions on how to solve?

Hall of Famer II
Posts: 50,647
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Sync Outlook 2010 with Blackberry desktop

Hi and Welcome to the Community!

While not exactly on point, the first recommendation in this KB would nevertheless still apply:

  • KB28576 Calendar appointments are 1 -24 hours off in BlackBerry smartphone after synchronizing with Windows Vista native calendar application

There might be other public KB articles that apply...you may have better luck searching:

Otherwise, I'd suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code