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BlackBerry® Desktop Software

Posts: 1
Registered: ‎02-05-2010
My Device: Curve 8520
My Carrier: TELCEL

Sync Problems - Folder does not exist

Whenever I try to sync my Curve 8520 with my Outlook Calendar, tasks or Address Book I get the following message after the configuration is done: Folder is no longer part of the system data source or the folder could not be found. 


What can I do?

Hall of Famer II
Posts: 55,001
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Sync Problems - Folder does not exist


Hi and Welcome to the Forums!


Here is a KB that discusses that error:

  • KB15812 "Runtime error - folder is no longer part of system data source or data could not be found" error message appears when configuring or synchronizing with the BlackBerry Desktop Manager


Hopefully it contains something useful!


Good luck and let us know!


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