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New Contributor
NancyHK
Posts: 3
Registered: ‎06-02-2009
My Device: BlackBerry Bold

Sync error message

When I try to sync my BB Torch 9800, I get this message: "CRADSDatabase ERROR (5068): There is no current record." I've synced this BB daily with this PC for the past 2 yrs. I've tried re-installing the desktop software but get the same results when I try to sync. Help please. 

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Sync error message

Hi NancyHK,

 

Which database is synchronizing when you get this error message? Have you made any updates prior to synchronizing?

 

Thanks.

 

-CptS

 

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New Contributor
NancyHK
Posts: 3
Registered: ‎06-02-2009
My Device: BlackBerry Bold

Sync error message

Hi -CptS:

 

Thank you for your reply. The calendar is the database that was causing the error. No, I hadn't made any updates prior to receiving the error message. I did finally reinstall my device software, which did not solve the problem. I had already reinstalled the desktop software in an effort to solve the problem. Then I replaced all the calendar entries on my device with those on my PC calendar. Since then, I have been able to do a 2-way sync. For the moment the problem seems to be solved. I do appreciate your following up though.

 

NancyHK