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New Member
Posts: 1
Registered: ‎07-28-2008
My Device: Not Specified

Synchronizing and connection to the internet

I am trying to synchronize my computer (and blackberry) with the desktop software, as per the instructions in the manual.

 

However, I keep getting an error message that say I am not connected to the internet and to check the connection (something to that affect).

 

I am on the internet and I don't know how to resolve this issue.

 

My apologizies if this isn't a new topic,  but there are too many topics to peruse on this forum.

 

Thanks.

New Contributor
Posts: 3
Registered: ‎07-29-2008
My Device: Not Specified

Re: Synchronizing and connection to the internet

I'm having the same problem.  I just purchased the BB Curve 8310.  I whave went through the whole install process of the DM software and tried to do the initial sync, but I get a message saying i need to be connected to the internet.  I'm connected through a wireless network, and even tried a direct connection through my router - but no luck

 

PLEASE HELP!!

New Contributor
Posts: 3
Registered: ‎07-29-2008
My Device: Not Specified

Re: Synchronizing and connection to the internet

I think i figured out part of the problem.  Well the solution anyway.  I downloaded an older version 4.2 sp2 and installed that on my computer (after uninstalling the 4.5 version)  I was able to sync my BB just find after that.  I am thinking about reinstalling the 4.5 software to see what happens, but since I'm leaving on a trip that will wait till I get back.  If someone does this, let me know how it works out