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BlackBerry® Desktop Software

New Member
Posts: 1
Registered: ‎07-31-2012
My Device: Torch 9810
My Carrier: AT&T

Syncing contacts conflict resolution

I had given up trying to sync my torch with my MAC. It causes me more trouble and I spend more time trying to correct all the errors than if I were to just manually enter the information twice (once on the phone, once on the computer). I decided to try again and am kicking myself for doing so.


I had updated contact information for several of my contacts on the phone. When the conflict resolution screen popped up, I chose the information on the phone since that is the current one. Once the sync was completed, I checked the phone and saw that the contact information had been changed back to the old. 


This is so frustrating. Is anyone else experiencing this issue? Any suggestions or ideas on what I might be doing wrong?