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New Contributor
MCTry
Posts: 2
Registered: ‎09-04-2012
My Device: Torch 9800

Time zone changes when synchronizing

Hi there,

 

after synchronizing my Torch 9800 with the desktop software my torch always changes the time zone into Eniwetok GMT -12.00 instead of Amsterdam, Berlin (+1). This error happens since I use the BlackBerry Desktop Software 7.1.0.32. After re-changing the time zone some of the dates in the calendar are on the wrong day, then. How can I fix this?

Thank you in advance. Sincerely, MCTry

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Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Time zone changes when synchronizing

Hi MCTry and welcome to the BlackBerry Support Community Forums!

 

Verify your Time Zone settings in both your Windows® Date and Time and the Time Zone settings in Outlook.  The BlackBerry® Desktop Software is set, by default, to sync the date and time from your computer.

 

Thanks.

 

 

-CptS

 

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New Contributor
MCTry
Posts: 2
Registered: ‎09-04-2012
My Device: Torch 9800

Re: Time zone changes when synchronizing

Hi Cpt_Sweatpants,

 

thank for your reply. Verifying the times zones was the first thing I did, when the problem occured. Everything seems to be fine. In the BB some (!) entrys in my Calendar are shifted one day later. Whne I open these entrys they show the correct date and time, but on the overview they are still on the wrong day. In outlook everything ist okay and correct....But in the BB everything ist mixed up...

I fixed the time zone problem with disabeling the automatical time zone update.

 

How can I get these entrys back on the right day?

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Developer
waelgasar
Posts: 76
Registered: ‎07-23-2012
My Device: bold 9700

Re: Time zone changes when synchronizing

I had the same problem though.. go to options and in the sync section remove ( uncheck ) to sync time.
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