12-18-2013 05:21 PM
I was owner of a Blackberry Z10 that has been stolen* a week after i did a backup on BB Link.
I am now using my old BB Torch 9800, that doesn't work with BB Link but with BB Desktop Software.
I would like to transfer the data (contact and media) from the backup to my Torch 9800.
HOW CAN I DO THE TRANSFER ?
*Can I still locate it even it was turn off ? Otherwise can i lock the stolen device now ?
12-18-2013 09:14 PM
For the transfer or data from z10 to your old device it is possible with a use of a third party file converter.
WINRAR - try looking for this file you just have to change the file format to .bbb (z10) to .bb ( OS ).
for the stolen device call your carrier so that they can send a request to BlackBerry to block your PIN in that way the device will be totally useless.
12-19-2013 09:31 AM
Thanks you so much for the quick reply
The Torch backup file seems to be *.bbb too so
I tried to move the Z10 backup file in the same folder that the Torch backup files but it doesn't appear in Desktop manager (with the torch back up files restauration folder)
I also to change to rename the file in *.bb but doesn't appear neither
...but i did not follow your advice with WINRAR
I don't understand what to do with WINRAR : what is the WINRAR procedure to translate it into a Torch backup file ?