08-31-2012 05:11 AM
I recently lost my blackberry 9360 handset and have replaced it with a 9300. Does anyone know how I can transfer the data that I have backed up on my Desktop Software on to the new phone? Everything I try prompts me to connect the old phone that I no longer have.
08-31-2012 07:20 AM
Article ID: KB10339 How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
For BlackBerry Desktop Software 6.0 to 7.0
Note: For information regarding the different databases and their functionality on a BlackBerry smartphone, see KB03974.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code