07-14-2012 03:33 PM
07-14-2012 03:41 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
07-18-2012 09:25 AM
I wish I could say this worked, but it didn't. I might have to get another phone because of this, and it won't be a BlackBerry unless they can develop a fix for this problem. Thanks anyway.
07-18-2012 11:16 AM
07-18-2012 04:51 PM
Can you do me a favor? I wasn't able to find a link to any of the older versions of the Desktop software, all I could find throughout the whole site was version 7. Do you possibly have a link to the latest of the version 6 Desktop software? I think that would do it if I could uninstall 7 and re-install 6. Thanks for all your help!!
07-18-2012 04:59 PM
Well, if you scroll up to Message 2 of this thread, it says that the linked "start over" thread has post 15, which has the links to the older versions...but let me naviate to that for you...
There you go...took three more tabs opened in Chrome, but got it for you.