11-11-2008 06:02 AM
ve just got my new bb bold from orange uk.
and there's a problem, when i plug my phone to the usb on my mac .
i showed the clock for 2 sec and back to normal screen.
no charging no asking question for mass storage.
check my memory setting everything is correct.
Also tried on my pc as well, charing and can sync with DM
But still cant use as mass storage.
Why? who has the same problem
I'm crying here, also the pocketmac not working with my bold ...
11-14-2008 07:09 AM
Im having exactally the same problem
Missing Sync which was working fine on my old bold (this is a replacement due to a rain incident!) now says it can sync.
Pocketmac (which isnt a patch on missing sync currently) struggles, and I havent been able to get it running on my work WinDoze machine either?
Ive reset the bold, reinstalled all the software at different times, and independantly. I ned this fixed. Anyone got a solution?
11-15-2008 12:13 AM
I'm having the exact same problems with my BB Pearl 8120... not charging (through USB or wall charger) or syncing with my Mac/PC (it gets recognized under my PC but when transferring files, BB disconnects itself, thus canceling transfer). Some people are saying that these problems are stemming from the USB port on the phone itself. Somehow one or more of the pins are being pushed or bent back. I haven't been able to notice this on my BB, but you guys might want to check that out.
11-18-2008 06:39 AM
I just also got a replacement bold from Orange UK and got the same problem despite my original bold also working completely fine. After hours of frustration trying to get it to work and failing I got Orange to send me another bold thinking it may be a dodgy usb port...
STILL DOESN'T WORK!
So, I think it could be a problem with the firmware as I really can't see how it can be a hardware problem...
Where is the support on this? Orange are useless and can't help and we need some help!
11-18-2008 02:37 PM
i have had the same issue right from the moment i got the phone.
had a 8800 before and had no issues with that, the 9900 does exactly as already described, shows the chrging symbol for 2 seconds and the drops the connection....
will be speaking to Orange CS about this as i am not happy, as pre usual they have messed about with the firmware and have ruined a perfectly good handset...grrrr
11-18-2008 02:42 PM