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New Contributor
Posts: 2
Registered: ‎02-27-2011
My Device: Torch 9800
My Carrier: At&t

Unable to install OS 6 on Vista

I just gor the Blackberry Torch 9800 and want to update to the OS 6. When I go to dowloand OS 6 there is a failure message that states I need to download the microsoft visual C++ 2008 Redistributable first. So I am trying to install. When I do so it looks like it is about to install but then nothing happens. I have a 64 bit os so it should be fine to dowload the BB OS 6. Please help! Any help would be greatly appreciated!!!

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: Unable to install OS 6 on Vista

I don't understand. Did you attempt to install the Microsoft C++ 2008 Redistributable? If so, what happened? If not, you need to do that. Go to microsoft.com and search for that.

New Contributor
Posts: 2
Registered: ‎02-27-2011
My Device: Torch 9800
My Carrier: At&t

Re: Unable to install OS 6 on Vista

I did attempt to install it. It acted like it wanted to install but then nothing happened. For some reason my computer won't let me install it. Any ideas?

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: Unable to install OS 6 on Vista

Not really. Check the event logs for errors? Just grasping at straws.