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damlandberg
Posts: 1
Registered: ‎08-14-2012
My Device: Blackberry Curve 9380

Unable to sync BB Curve 9380 with Outlook 2010

I am converting from an iPhone to a BB Curve 9380 and am having trouble sync'ing with my Outlook 2010 calendar and contacts. I continuosly get an error message saying "Organizer failed to start - The BB Desktop Software could not load your previous organizer data configurations. Reconfigure your organizer settings to synchronize organizer data between your computer and your Blackberry device". I have removed all Apple software on the machine, and I cannot find any settings in Outlook relevant for sync'en. What can I do?
Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Unable to sync BB Curve 9380 with Outlook 2010

Hi damlandberg,

 

Welcome to the BlackBerry Support Community.

This KB article should provide more information on the synchronization error you are receiving as well as a workaround to enable your synchronization. ""The organizer module could not load and will be turned off" when configuring synchronization in BlackBerry Desktop Software 7.1" http://bbry.lv/SdDLCO

 

Hope this helps.


-FS


 


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