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Ilakiya
Posts: 7
Registered: ‎10-30-2012
My Device: 9380

Unable to sync contacts to computer - getting error message (synchronization error ) - please help

[ Edited ]

Hi,

 i was trying to take back up of my mobile contacts (Blackberry bold 9780), but during the back up process i m getting a error message like ( CRTranRec: GetLinkedRecordId: Invalid linked record Id). and only half of the contacts are getting aved in the computer. Kindly help me on this..

 

 

Cheers

Ilakiya

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Mod Edit: Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Unable to sync contacts to computer - getting error message (synchronization error ) - please help

Hello Ilakiya

 

Sorry to hear about your issues. 

 

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

 

Please keep checking the below article for updates on this issue: 

 

"CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar ...

 

 

-SR

 

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