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New Contributor
krystl79
Posts: 7
Registered: ‎05-07-2008
My Device: Not Specified

Unable to sync outlook calendar with blackberry calendar

The first time I installed and synced my blackberry with my outlook calendar using the Blackberry Desktop Manager, my appointments were all transferred to my phone.

 

However, now I am unable to sync my calendar.  I have the calendar configured to sync in the configuration tab with double arrow between calendar and outlook.

 

I do not receive any errors when running the sync - the appointments just don't show up on either my blackberry or my outlook calendar.

 

Any ideas?

 

Thanks

Krystal

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Regular Contributor
jonner
Posts: 78
Registered: ‎04-01-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

what BlackBerry Model are you using, as well as what software version? Software version you can find under Options> About. Normaly it is the 3'rd line down and will say 4.x.x.xxx
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New Contributor
krystl79
Posts: 7
Registered: ‎05-07-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

I have a blackberry Pearl 8130 and the version of desktop manager I am using is 4.3.0.15
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Regular Contributor
jonner
Posts: 78
Registered: ‎04-01-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

What version of Software are you running on the BlackBerry itself? Version of Desktop Manager is not important in this case.
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New Contributor
krystl79
Posts: 7
Registered: ‎05-07-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

sorry about that - it's version 4.3.0.60
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Regular Contributor
jonner
Posts: 78
Registered: ‎04-01-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

Not a Problem, and that is what I expected was the version you were using. Upgrading to the newest version of HandHeld software should fix the issue. However to verify this is actually the issue. Connect the BlackBerry and Run Desktop Manager. Run Backup and Restore> Advanced. On the right hand side you should see device databases. Look for Calendar, Calendar All, and Calendar Options. If CALENDAR is missing then you will want to upgrade to the newest software, it is version 4.3.0.97 I believe.
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New Contributor
krystl79
Posts: 7
Registered: ‎05-07-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

Looks like that was it - Calendar is missing.  So for my next question :smileyhappy:  how do I upgrade the software on my blackberry?

 

Thanks for all of your help!

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Regular Contributor
jonner
Posts: 78
Registered: ‎04-01-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

First thing you have to do is download and install the software from Verizons website. at http://vzw.smithmicro.com/blackberry

 

Then you can follow this article for the Application loader

 

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB03621&sliceId=SAL_Public&command=show&forward=nonthreadedKC&kcId=KB03621

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New Contributor
krystl79
Posts: 7
Registered: ‎05-07-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

This all worked!  Thank you so much for your help!!
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New Contributor
rogsmith9907
Posts: 5
Registered: ‎05-16-2008
My Device: Not Specified

Re: Unable to sync outlook calendar with blackberry calendar

Jonner,

 

maybe you can help me.  i just bought an 8830, had it sync'd up with my work's MS Outlook, and can receive/send emails, downloaded my outlook contacts, but have a problem with the outlook calendar.  While I was successful in getting calendar items on the BB, it wiped out all calendar enteries prior to 60 days from the day of the sync.  So, today is 5/15, and it wiped out everything on the outlook calendar prior to 3/15/08.  I don't mind only going back 60 days on the BB, but if it does the same thing every time I sync to my outlook, i will be up a creek without a paddle.

 

any suggestions? 

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