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BlackBerry® Desktop Software

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MAKAVELI
Posts: 7
Registered: ‎12-28-2012
My Device: 8520

bb desktop software 7.1

I've been operating the software for months without issues until yesterday when I had to do a system restore due to some issues with my laptop and after that the software no longer works but the task manager says that its operating even though there's no user interface. I'm using windows 8.I've tried re-installing the software but tht does not help.can anyone help me?
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sdgardne
Posts: 48,743
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: bb desktop software 7.1

Hi and Welcome to the Community!

While written more with Win7 in mind (I have no experience with Win8), I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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