Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Member
frfioretto
Posts: 1
Registered: ‎07-29-2014
My Device: 9830 Curve
My Carrier: Vodafone

blackberry curve 9380 and Mac

I do not succeed in synchronizing my new MacBook Air OS X 10.9.4 with planner and address data stored on BlackBerry 9380 Curve. If I use BlakBerry Desktop for Mac, the message is "Sync Services is not active on this device. Please activate it" . But it seems to be impossible for a Mac with OS X 10.9.4. On the other hand, if I try with BlackBerry Link, I get this reply "Your smartphone must be equipped with BlackBerryu 10 software".  Which is not the software running on 9380. As a result, I'm unable to utilize 9380.  How can I fix it? 

Please use plain text.