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New Contributor
pretee7727
Posts: 7
Registered: ‎07-08-2012
My Device: curve
Accepted Solution

blackberry not letting me sync my phone for music?!

I plugged my blackberry in and opened Blackberry Desktop Software... I went to music and it said : "Your media cannot be synchronized. You've selected your blackberry device drive. There isn't enough space to synchronize your media please select another drive." I don't understand what this means ... And I don't know what synchronized means?  :smileyfrustrated: and i have unplugged my phone then plugged it back in again and it still says the same thing! I don't know what to do:smileyfrustrated: can someone please help me!

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: blackberry not letting me sync my phone for music?!

Hi pretee7727,

 

Welcome to the Support Community!

It sounds like there may not be enough room on your BlackBerry® Curve™ smartphone media card for the music files you are trying to synchronize or transfer to it.

This KB article will help you check how much free space is available. "How to check the available space on a media card from the BlackBerry smartphone" http://bbry.lv/NjBPV6

The following KB article provides more information on synchronizing or transferring your music files from your computer to your BlackBerry® Curve™ smartphone. "How to synchronize media from a computer to a BlackBerry smartphone" http://bbry.lv/IcDcXc

 

Hope this helps.


-FS


 


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New Contributor
pretee7727
Posts: 7
Registered: ‎07-08-2012
My Device: curve

Re: blackberry not letting me sync my phone for music?!

yeea thanks :smileyhappy: my settings where on my last media card that was 53 mg .. i switched the setting to my 8gb memory card and now it works :smileyvery-happy: