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BlackBerry® Desktop Software

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New Contributor
Posts: 2
Registered: ‎11-07-2013
My Device: Blackberry Pearl 9100/9105
My Carrier: 4415055005

cannot open back-up file on my pc

Problem: Cannot open my file with backed-up contacts on my PC.

 

I copied my contacts from my BB Pearl 9100/9105 to my PC. When I try to open the file I get the following message:" Windows can't open Blackberry Pearl 9100-9105 (11-7-2013.bbb. Windows needs to know what program you want to use to open it.

! There is a "padlock" nest to the file name.!

Thanks.

Caroline

 

 

New Member
Posts: 2
Registered: ‎11-08-2013
My Device: blackberrycurve8520
My Carrier: blackberry

Re: cannot open back-up file on my pc

i have the same problem your blackberry device wont connect with blackberry desktop software right

New Contributor
Posts: 2
Registered: ‎11-07-2013
My Device: Blackberry Pearl 9100/9105
My Carrier: 4415055005

Re: cannot open back-up file on my pc

It did connect successfully with the BB software and my contacts were transferred to a file in my C drive. However, I cannot open this file, that is the problem.