10-27-2013 09:05 AM
Have downloaded the desktop software for Torch 9800 for use on new PC with Windows 8.1 and each time it synchronises (only doing calendar and contacts one way from device to PC in outlook) the desktop programe crashes half way through. Help please.
10-28-2013 10:20 AM
Hi and Welcome to the Community!
I've seen multiple posts from folks on Windows 8.1 having various issues. My suspicion is compatibility...refer:
As you can see, it states Windows 8, but not 8.1. Hence, my suspicion is that the current versions of the Desktop Software are not compatible with 8.1, and hence cannot be expected to provide proper functionality.