12-29-2011 04:08 PM
Are you using the latest version of the desktop manager?
12-30-2011 11:49 AM - edited 12-30-2011 11:50 AM
After opening the desktop manager and trying to sync your device to the computer, what error do you get if any?
12-30-2011 12:52 PM
On the laptop, what drive letter does it assign if any? I wonder if that same letter is already in use on the 64 bit computer.