Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM
Accepted Solution

drivers for Windows 7 ultimate 64 bit.

I can't syncronize my phone (Curve 8520) with Windows 7 ultimate 64 bit. (USB way)

Who can help me?

Thank's

 

Luca

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

Are you using the latest version of the desktop manager?

http://us.blackberry.com/apps-software/desktop/

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

I have Blackberry desktop software version 6.1.0.36 downloaded. It doesen't work!

 

 

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

[ Edited ]

After opening the desktop manager and trying to sync your device to the computer, what error do you get if any?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

It doesn't connect. Win says that he can't install the drive.

New Contributor
Posts: 4
Registered: ‎12-29-2011
My Device: Curve 8520
My Carrier: TIM

Re: drivers for Windows 7 ultimate 64 bit.

But it works on the laptop wich has the same win os at 32 bit

Forums Veteran III
Posts: 3,740
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: drivers for Windows 7 ultimate 64 bit.

On the laptop, what drive letter does it assign if any?  I wonder if that same letter is already in use on the 64 bit computer.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________