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New Contributor
mlabossiere
Posts: 2
Registered: ‎06-14-2013
My Device: Z10

error while trying to Sync Outlook Contacts with Link

while trying to sync contacts with my Z10 to my Outlook 2013 i get the following error.

 

"An error has occurred during an attempt to access a device database record."

 

has anyone else seen this problem? an luck resolving it?

New Contributor
sherrighee
Posts: 4
Registered: ‎06-17-2013
My Device: Blackberry Q10

Re: error while trying to Sync Outlook Contacts with Link

I am having the same problem and haven't figured out how to fix this yet.  It is realy annoying because I chose this phone so I could use the calendar and contact functionality.

Contributor
BFalcon1
Posts: 21
Registered: ‎04-01-2013
My Device: Z10

Re: error while trying to Sync Outlook Contacts with Link

I am having the same exact problem. It has been escalated at Blackberry. As soon as it is resolved I will post something. Please note BB's time is almost over with me for this is not the only issue. This the latest and I don't have time to work on it.

Contributor
BFalcon1
Posts: 21
Registered: ‎04-01-2013
My Device: Z10

Re: error while trying to Sync Outlook Contacts with Link

Have you gotten your syncing issue fixed?