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New Contributor
flashgirl
Posts: 3
Registered: ‎09-05-2008
My Device: Not Specified
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help! facebook saying "this message thread is not available"


dear all

i have had facebook installed for 3 months now on my curve, but the past 3 days when i open any message, it says 'retrieving message thread', then "this message thread is not available" every time.

any ideas as its very frustrating!!! 

thanks
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: help! facebook saying "this message thread is not available"

Did you try with soft reset of your device...pull out the battery from your device for 30sec and then replace it back. Let me know if the issue still remains.

tanzim                                                                                  
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: help! facebook saying "this message thread is not available"

can you read the message using your browser and going to http://m.facebook.com/ ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: help! facebook saying "this message thread is not available"

This is a good alternative but having a apps dedicated for facebook and not being able to take the benefits of it is very dissapointing!!!

 

You better delete the application from your device and download it again. Now check the behavior!

tanzim                                                                                  
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New Contributor
flashgirl
Posts: 3
Registered: ‎09-05-2008
My Device: Not Specified

Re: help! facebook saying "this message thread is not available"

thanks tanzim, yes, just turned it off and all is well!
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