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BlackBerry® Desktop Software

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New Contributor
myarem
Posts: 2
Registered: ‎01-31-2013
My Device: torch 9800

how to get the desktop internet to work with windows 8

i just bought a new computer with windows 8 installed.  i installed the blackberry desktop and selected the sasktel hspa selection (worked on my older computer with winows xp).  It tells me that it has "failed internet connection".  ive tried to reset to a different connection but to no availe. Please help me as getting extremly frustrated.

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: how to get the desktop internet to work with windows 8

Hi myarem,

 

At what point in the process do you receive this message? Does this happen when you are setting up the connection or when you try to connect?

 

Thanks.

 

-CptS

 

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New Contributor
gelac27
Posts: 3
Registered: ‎02-04-2013
My Device: 9320

Re: how to get the desktop internet to work with windows 8

Sorry guys I dont know if you could help. but it is the first time i  buy a blackberry and I have been told that one can check phone numbers and messages and control the phone through the pc, I have installed the black berry desktop and it has tranfered the data I believe but i can not open it, do I have to installed a program to be able to read it? Which program do I have to instal for the windows XP. Thanks