Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Desktop Software

Reply
New Member
Posts: 1
Registered: ‎07-07-2012
My Device: curve 9360
My Carrier: vodafone

i´ve not been able to synchronize my organizer on desktop software

I´ve not been able to synchronize my organizer on desktop software. I´ve already uninstalled it more than once and it still don´t work. Eveytime i connect my bb to my pc and the desktop software opens it appears this error:

 

"The Blackberry Desktop Software could not load your previous organizer data configurations. Reconfigure your  organizer settings to synchronize organizer between your computer and your Blackberry device."

"The organizer module could not load and will be turned off."

 

After that i clic on the organizer button but the buttons for the "Organizer options" and "Reset settings" are unoperative, i can´t clic on them...nothing happens.

 

I would welcome all the help i can get.

 

Thanks.