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BlackBerry® Desktop Software

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Gailstewart
Posts: 1
Registered: ‎07-23-2013
My Device: curve 8520

just got a new computer and I am trying to download my address book from my BB but cannot get it to synchronize

 
Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: just got a new computer and I am trying to download my address book from my BB but cannot get it to synchronize

Hi and Welcome to the Community!

Here is a KB with instructions:

  • KB03315 How to synchronize organizer data (calendar, task list, memo list, and contact list) using the BlackBerry Desktop Software

Unfortunately, from the level of detail in your post, it's useless to try and guess what is going on in your situation. Please try that KB and, if something does not work, be very very detailed in describing for us what is going on.

 

Good luck and let us know!


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