02-12-2012 09:52 AM
Have lost my username amd password to log into desktop software. How do I achieve this? why cannot blackberry just tell me???!!! I have not found any access to 'change password'.
Solved! Go to Solution.
02-12-2012 03:02 PM
When you say desktop software what are you referring to? The Blackberry Desktop Software does not have a user name/password to use. If you connect a Blackberry that has a password then the Desktop Software will prompt for that password if you connect the device.
02-12-2012 03:15 PM
Hello and thank you for your response. We have solved my problem. When your question arrived it prompted me to realise that I had put in a numerical 'password' that should have been Alphabetical. Simple really but I'm simpler!