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BlackBerry® Desktop Software

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Visitor
Posts: 1
Registered: ‎05-12-2009
My Device: Not Specified

media manager freezes when transferring video

I am having a problem with the media manager freezing up when i try to transfer video to my storm.  It has worked once after a couple tries and wont work anymore.  I am telling it to copy directly to the card WITHOUT converting, it goes through the progression meter and everything looks fine and then here is where it freezes.  There ends up being NO video transferred.  These videos are all in the correct format.  Using desktop software 4.7, vista, and trying to transfer to a storm.  Please help.  I checked for updates but the desktop software says there isnt any...............

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Developer
Posts: 507
Registered: ‎07-15-2008
My Device: Not Specified

Re: media manager freezes when transferring video

It is possible to avoid use of Media Manager and transfer media files directly to the memory card from desktop computer.

 

Check this link for instructions:

 

http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

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