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Beakman
Posts: 1
Registered: ‎01-28-2013
My Device: Torch 9810

organizer applications not supported

Hello,

 

I recently upgraded my PC (Windows 7/Microsoft Office 2010) and have installed the latest version of BlackBerry Desktop Software v7.1.  The smartphone (Torch 9810) and the PC recogonize each other however when I go to configure the organizer settings a message pops up saying "The organizer applications on your computer are not supported".  I am trying to configure Microsoft Outlook 2010 however it seems like it doesn't know it's there.  I have unistalled and reinstalled the Desktop software, rebooted numerous times and the message keeps popping up.

 

Any ideas?

 

Thanks.

Hall of Famer II
sdgardne
Posts: 48,783
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: organizer applications not supported

Hi and Welcome to the Community!

 

Since you say it's 2010, this KB came to mind:

  • KB24040 Support for Microsoft Office 2010 Click-to-Run installation

See if that applies.

 

Good luck!


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